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Terms and Conditions

General 

These Terms and Conditions ("Terms") govern the sale of products  through our website shop.unovita.com ("Website") by Uno Vita AS ("Uno  Vita", "we", "us", or "our"). By accessing or using the Website, you agree  to be bound by these Terms. 

Applicable Law 

Consumer Purchases: The purchase of any product by a consumer will be  governed by the following laws and regulations, prioritizing the most  specific: 

Norwegian Consumer Law 

Directive 2011/83/EU of the European Parliament and of the Council of 25  May 2011 on consumer rights (Directive on Consumer Rights) 

Business-to-Business Purchases: The purchase of any product by a  business will be governed by the applicable laws of Norway. 

Data Protection 

Uno Vita respects your privacy. Your personal information will be treated  confidentially and will not be sold or passed on to third parties without  your written and signed permission, in accordance with applicable data  protection laws and regulations, including the General Data Protection  Regulation (GDPR). 

Customer Service 

If you are not satisfied with your shopping experience, please contact us  at salg@unovita.com or by phone at +47 22 09 18 80 (10 AM to 2 PM  GMT+1). 

Right of Withdrawal (Consumers Only) 

You have the right to withdraw from the purchase of any product within 14  days of receiving the product, in accordance with the Directive on  Consumer Rights. To exercise your right of withdrawal, please contact us  at salg@unovita.com or by phone at +47 22 09 18 80 before the 14-day  period expires. 

Returns 

All Customers: Products must be returned in the same condition as they  were delivered, in the original packaging, and with all original contents  and manuals.

Consumer Purchases: You are responsible for the cost of returning the  product. Uno Vita may (upon agreement) provide a return label for  shipments within the EU (DHL). 

Business-to-Business Purchases: Returns may be granted at Uno  Vita's discretion, subject to a return and handling fee of at least 5% of the  order value excluding VAT. You are responsible for the cost of returning  the product. 

Taxes and Duties 

Registered customers outside of Norway will see net pricing exclusive of  local VAT in the checkout. If you live in a country that does charge VAT on  products and services, it is likely that DHL will charge you the similar fees.  You will not pay “double,” since Uno Vita AS does not charge and VAT or  sales tax for international shipments. You are responsible for any  applicable import duties and VAT in your country. Uno Vita is not  responsible for any local regulations that do not comply with EU or EEA  trade agreements. 

Delivery 

We strive to deliver your goods within 30 days of ordering. Items in stock  typically ship within 1-3 business days. You will be contacted for further  arrangements if the delivery time differs from what was stated. You can  track your order on the Website or by contacting us. 

Order Tracking 

We will send you a tracking link once your order has been dispatched. 

Disclaimer 

Uno Vita makes no warranties, express or implied, with respect to the  products sold on the Website. 

Limitation of Liability 

Uno Vita shall not be liable for any indirect, incidental, special,  consequential, or punitive damages arising out of or in connection with the  sale of products on the Website. 

Dispute Resolution 

Any dispute arising out of or relating to these Terms will be settled by the  courts of Norway. 

Entire Agreement

These Terms constitute the entire agreement between you and Uno Vita  regarding the sale of products on the Website. 

Changes to Terms 

Uno Vita reserves the right to change these Terms at any time. The most  current version of the Terms will be posted on the Website. 

Guarantees (if applicable) 

If your products come with a guarantee, please note that the guarantee is  provided by Uno Vita AS and complies with the EU Directive on Sales and  Guarantees of Consumer Goods (2002/90/EC). 

Newsletter sign up 

Bye accepting our terms and conditions you also accept reception of our  newsletter with science, articles, products and discount codes. If you at  any time do not want to receive our newsletter, please unsubscribe.